Hybrid Digital Operations Representative

Posted last week

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About the role

  • Support the Digital team in Mexico and USA by analyzing consistent rates, preparing performance reports, and negotiating competitive terms with carriers and Redwood representatives.
  • Focus on ensuring operational excellence through collaboration, data-driven insights, and strategic negotiation to enhance overall efficiency and performance.
  • Apply data analysis, sales negotiation, and logistics expertise to improve performance and drive operational success.
  • Utilize Microsoft Excel and analytical tools to evaluate rates, optimize processes, and generate actionable performance insights.
  • Build lasting carrier relationships through effective sales strategies and a focus on trust and reliability.
  • Maintain a proactive, adaptable mindset that ensures consistency and efficiency in high-pressure logistics environments.
  • Enhance operational excellence through strategic negotiation, clear communication, and teamwork.

Requirements

  • Data Analysis: Strong skills in Microsoft Excel or other tools to analyze rates and generate reports
  • Sales Techniques: Proven ability in sales, negotiation, and closing deals
  • Problem-Solving: Capacity to quickly identify and solve problems that arise in logistics operations
  • Self-Motivation: Ability to work independently and take initiative
  • Adaptability and Resilience: Ability to remain optimistic and proactive in a fast-paced, high-pressure environment
  • Negotiation: Strong ability to negotiate rates and terms effectively with carriers
  • Bi-lingual in English/Spanish; proficient level for verbal and written communication

Benefits

  • Access to experts and resources for your Learning & Development journey
  • Opportunity for internal mobility
  • Employee referral bonus program
  • Employee Resource Groups (ERGs)
  • Annual fundraising and volunteer events to give back to communities
  • Life Insurance policy for you starting 30 days after employment
  • Personal Health Insurance coverage for you
  • Major Medical 30 days
  • Aguinaldo Christmas bonus or prorated percentage your first year
  • Vacation time starting at 12 days. Additional days will increase per Mexican Law
  • Premium Vacation 50% vacation days (Prima vacacional)
  • Saving Plan (Fondo de Ahorro)
  • Grocery Card (Vales De Despensa)
  • Cell Phone Allowance of $800 pesos per month minus applicable taxes

Job title

Digital Operations Representative

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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