CX/UX Design Director at Wolters Kluwer providing strategic direction for UX design efforts. Overseeing UX initiatives and aligning design strategies with business goals in the Tax & Accounting sector.
About the role
- Design Director (UX) at Merkle leading experience strategy and user experience team in India. Collaborating with clients and teams to create exceptional customer experiences.
Responsibilities
- Lead experience strategy (and partner with design) to develop customer and partner insights
- Build relationships with leaders and partners to shape our overall strategy/plans
- Build an inspired User Experience team
- Set clear objectives while balancing short-term development with long-term career growth
- Be an active member of our global creative leadership team
- Promote best practices to partners to support the strategic priorities of Search
Requirements
- 10+ years of experience in an UX role creating strategy and designing products
- Experience working with designers, product managers, and engineers
- Experience in leading collaborative design workshops with clients
- Expert level knowledge designing in modern design tools e.g., Figma, ProtoPie, Adobe XD
- Experience using Agile/Scrum/Kanban methodologies
- Strong collaborator across creative, technology and strategy teams
Benefits
- Dentsu is an equal opportunities employer
- Encouragement of applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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