Delivery Manager overseeing end-to-end IT project delivery for strategic clients in business support. Leading cross-functional teams and ensuring quality and timelines are met across multiple projects.
Responsibilities
Plan and manage end-to-end delivery across multiple IT projects, ensuring timelines, scope, and quality are met
Act as the main point of contact for clients, maintain strong relationships, manage expectations, and ensure high satisfaction levels
Lead cross-functional delivery teams (PM, Dev, QA, BA), drive productivity, resolve roadblocks, and ensure accountability
Manage team capacity, delivery budgets, and utilization while optimizing resources for project success
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