Analyst I role in Hospitality Analytics for Caesars Entertainment in Las Vegas. Supporting performance analysis and data - driven insights across hotel and food & beverage services.
About the role
- Global Monitoring Analyst at Broadridge responsible for monitoring systems and managing incidents effectively. Collaborating closely with teams and stakeholders in a fast-paced technical environment.
Responsibilities
- Proactive monitoring of applications, networks, and systems with a sense of urgency when issues arise
- Analyze and troubleshoot application events and escalate incidents accordingly
- Analyze and troubleshoot network communication failures/bottlenecks and escalate incidents accordingly
- Analyze and troubleshoot system-related events and escalate incidents accordingly
- Monitor security events and properly identify them for mitigation or silencing as false positive
- Communicate with level 2 engineers as well as vendors to prevent/resolve an issue
- Own and manage Global Monitoring incidents from creation to resolution with thorough documentation
- Tests/maintenance with vendors and client
- Participate in a 24x7 schedule
- Participate in the continuous improvement process for refining the architecture, performance, and scalability to improve the quality and uptime of the environment
- Develop and enhance system policies, procedures, and controls
- Ensure adherence to Information Security guidelines
- Collaborate with international clients and global internal teams
Requirements
- Bachelor's degree or equivalent experience (MCP)
- Microsoft Certified Professional certification is preferred
- Minimum of 2 years professional experience in a technical support or similar role
- Very strong problem-solving skills with proven ability to analyze, determine root cause and resolution of complex problems
- Good analytical skills with the ability to thrive in a fast-paced environment while working independently or in a team environment
- Experience working directly with customers and vendors
- Experience supporting WAN/MAN/LAN networks
- Experience with Windows or RHEL Linux
- Exceptional technical and non-technical communication skills (written and verbal)
- Strong troubleshooting and analytical skills and ability to collate and interpret data from various sources
- Ability to assess and prioritize faults and respond or escalate accordingly
- Capable of multi-tasking and good time management
- Strong follow-through and initiative to stay with issues until they are resolved
- Follow established guidelines, policies, and procedures
- Ability to work on own initiative and without supervision
- Willing to learn and develop new skills
- Able to work flexible hours (including nights and weekends) if needed
- Motivated, hardworking, and exceptional attention to detail
- Strong interpersonal and written / verbal communication skills
Benefits
- Professional development opportunities
- Flexible work arrangements
- Health insurance
- 401(k) plans
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Finance Analyst managing key financial operations including monthly close and reporting. Collaborating with Business Development and Legal to ensure financial accuracy and compliance.
Financial Analyst at Keon modeling and analyzing financial projects in the energy sector. Supporting project financing and overseeing financial operations for new ventures.
Senior Analyst managing inventories for manufactured and purchased goods at Beckman Coulter Diagnostics. Collaborating across regions for planning excellence in supply chain processes.
Senior Insight Analyst at Yodeck turning complex data into strategic business insights. Collaborating with teams across Marketing, Revenue, and Customer Success in a fast - growing SaaS environment.
Cybersecurity Analyst at Iberdrola enhancing threat detection strategies. Working within a global team to address cybersecurity challenges across diverse technological environments.
A2R Analyst I managing General Ledger for financial records at Vestas. Engaging with various stakeholders to ensure proper financial reporting and compliance within an inspiring work environment.
Permit Analyst facilitating the review and processing of permits at Sunshine Enterprise USA LLC. Customer - focused role ideal for candidates with administrative and customer service experience.
Research Analyst delivering high - quality market insight supporting client decision - making at Euromonitor. Collaborating with teams to produce accurate data and develop local insight content.
In - Process QC Analyst conducting laboratory tests for quality control in a leading CDMO specializing in pharmaceuticals. Responsible for analysis and training in laboratory settings.