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Data Analyst optimizing IoT fleet performance and enhancing device management at Gridware. Collaborating cross - functionally to forecast performance and guide operational decisions.
About the role
- Manage and support the social media listening tool to capture and interpret consumer posts, reviews and comments
- Analyse data from multiple consumer sources to identify key themes, risks and early warning signals
- Design and maintain Tableau dashboards that provide clear, actionable insights
- Prepare, transform and combine datasets using Tableau, Python and SQL to support data-driven solutions
- Engage with teams across the FCA to understand their needs and deliver relevant consumer intelligence
- Share the work of the Consumer Intelligence & Analytics team and contribute ideas to improve how data and tools are used
Requirements
- Prior experience working with quantitative and/or qualitative data to create clear, engaging insights
- Prior experience using data visualisation tools (ideally Tableau)
- Experience applying search techniques such as Boolean logic to explore patterns
- Prior experience communicating analysis clearly in writing and when presenting to others
- Strong understanding of data limitations and how to interpret findings with care and clarity
- Experience using social media listening platforms to explore consumer sentiment and emerging trends
- Confidence engaging with stakeholders to understand needs and support informed decision-making
- Ability to explore complex ideas and contribute to practical, sustainable solutions through communication and influence
- Well-organised and reliable, with a track record of meeting commitments and using tools like JIRA to support delivery
- Interest in consumer behaviour and curiosity for spotting patterns, risks and opportunities in data
Benefits
- 25 days holiday per year plus bank holidays
- Hybrid working (work from home up to 60% of your time)
- Private healthcare with Bupa
- A non-contributory Pension of at least 8% of basic salary each month (increases up to 12% depending on age)
- Life assurance of eight times your basic salary
- Income protection
- Competitive flexible benefits scheme to create a personalised benefits package
- Access to various employee resource groups
- Flexible working arrangements including part-time, staggered hours and job shares
- Support for professional development, continuous learning and career growth
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Tech skills
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