Collaborate with product owners and stakeholders to define, prioritize, and deliver features aligned with the product roadmap.
Gather, document, and refine business requirements, user stories, and workflows to ensure clear communication between business and technical teams.
Lead workshops and translate business needs into functional specifications for engineering and quality assurance teams.
Configure and maintain Dynamics 365 Finance & Operations to support evolving business processes and operational needs.
Support user acceptance testing (UAT), troubleshoot issues, and ensure successful implementation and go-live of new capabilities.
Develop and maintain process documentation, training materials, and user guides to support system adoption and ongoing improvements.
Perform post-deployment reviews to identify enhancement opportunities and maintain system optimization.
Other duties as assigned.
Requirements
High school diploma or equivalent required; associate degree in IT or related field preferred.
2+ years of experience as a Systems Analyst or Functional Consultant with Dynamics 365 Finance & Operations
2+ years working in Agile teams (Scrum, Kanban, etc.).
Strong analytical, communication, and problem-solving skills, with a talent for turning business challenges into effective technical solutions.
Detail-oriented individual with a proven ability to meticulously analyze data, processes, and systems to identify inefficiencies and implement precise, effective solutions.
Strong business analysis skills to elicit, visualize, and document business requirements in the form of user stories.
Skilled in refining requirements with business and IT stakeholders by creating process maps, wireframes, and mockups, and documenting them in Azure DevOps or similar tools.
Comprehensive expertise in Dynamics 365 F&O, paired with strong communication skills to discuss technical matters with engineers and assess various technical options.
Adept at switching between strategic discussions and detailed technical explorations.
Strong communicator; at ease when leading meetings and sharing insights with colleagues throughout the organization.
Demonstrated capability to develop and sustain trusted partnerships with cross-functional stakeholders across all organizational levels.
Skilled at handling multiple tasks efficiently, staying organized and precise, and meeting deadlines in fast-paced environments.
Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, PowerPoint, and Project.
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