Digital Banking Analyst enhancing online customer experience across banking channels. Ensuring reliability and innovation in digital banking services with vendor collaboration and compliance assurance.
About the role
- Apps Systems Analyst at BCXP ensuring all system requirements are met on-time and within budget. Provide development support and client-facing application requirement gathering in Midrand, Gauteng.
Responsibilities
- Ensure that all development and system requirements are met on-time and within budget
- Provide system support and development on associated applications
- Attend Technical and application functional meetings
- Create Document solutions
- Liaise with Development teams on proposed solutions
- Visit client sites and gather application requirements
- Document, validate, and translate requirements into functional and system specifications
- Create functional solutions with the customer
- Write technical specifications
- Analyse and create tests
- Provide 3rd line operations support for global outages
- Investigate incidents and document solutions.
Requirements
- NQF 4: Grade 12
- National Diploma in Call Centre or Information Technology
- 2 years experience working on retail Systems advantageous
- 2 years + working as a systems analyst
- Technical development background advantageous ie. (PHP , Phython , Java , Java Script)
- Design and understand API interface documentation and design ( REST ,JSON)
- Knowledge of security protocols and platforms advantageous
- Good working knowledge of MS office, Word, Excel, Visio, and outlook
- Certifications and Professional Memberships in Relevant Industry.
Benefits
- Full-time Office Based position.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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