Hybrid CX/UX Designer

at Wolters Kluwer

• Job title: CX/UX Designer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Tech skills: Sitecore
• Location requirements: Hybrid, Princeton, United States

About the role

• CX/UX Designer responsible for consistent visual language applied to marketing websites. Collaborate with researchers and designers within the digital marketing program at Wolters Kluwer.

Responsibilities

• Work directly with our Lead CX/UX Designer to evaluate priorities for completion of daily or weekly deadlines.
• Assemble interactive prototypes and visual assets including interaction design specifications.
• Perform quality control checks to ensure accuracy and compliance with brand standards and technical specifications.
• Create and maintain reusable design assets (Figma) and design documentation.
• Collaborate with the core digital marketing platform team on design guidelines, presentation support, and improving workflows.
• Perform file naming, image uploading, and organization of assets for different processes on Sitecore Content Hub (DAM).
• Follow through on a detailed and robust approval and design proofing process.
• Troubleshoot and help resolve discrepancies with requests and UX assets.
• Oversee production design work including project assets and documentation in accordance with established deadlines, milestones, and brand standards.
• Effectively present and justify design decisions to initiative stakeholders.
• Skills in iterating design solutions based on user feedback and testing outcomes.

Requirements

• Associate or higher degree in a related field, such as Advertising, Graphic Design, Commercial Design or Interactive Media Design, or equivalent experience.
• 5+ years of digital production experience.
• Strong understanding and enthusiasm for user-centered design principles.
• Exceptionally detail-oriented, efficient, and agile in a deadline-driven and fast-paced environment.
• Thorough knowledge of digital design techniques and the ability to make sound UX recommendations.
• Interaction design alignment with WCAG AA accessibility standards.
• Experience working in distributed, collaborative teams and working directly with development groups for the implementation of designs.
• Familiarity in building components for reuse across a content management system.
• Proficiency in creating and managing visual guidelines.
• Excellent verbal and written communication skills.
• Must be proficient in Figma.
• Solid understanding of modern HTML and CSS.
• Must have experience working with Content Management Systems (ideally Sitecore).
• Familiarity with the Adobe Creative Suite is a plus.
• Microsoft Office Suite (Word, Excel, PowerPoint).

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave