Hybrid Customer Success Manager

Posted 2 weeks ago

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About the role

  • Build and maintain strong relationships with customers
  • Partner with customers to help them achieve their goals
  • Lead onboarding and ensure a seamless experience
  • Monitor account health and engagement
  • Collaborate cross-functionally with Implementation, Sales, and Product
  • Host customer training sessions and webinars
  • Identify opportunities to expand services

Requirements

  • 3+ years of experience in Customer Success, Account Management, or Relationship Management
  • Excellent communication and relationship-building skills
  • Strong organizational skills
  • Proficiency in CRM tools and Microsoft Office Suite
  • Bonus: Experience in lending or working with financial institutions

Benefits

  • A people-first culture that values growth, collaboration, and authenticity
  • Hybrid flexibility and a team that truly supports one another

Job title

Customer Success Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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