Technical Support Manager responsible for technical inquiries at TomTom's automotive solutions. Delivering high - quality support and collaborating with various teams.
About the role
- Customer Success Manager engaging clients for Bearpaw's archery products in a hybrid role. Responsibilities include active customer support and pro-active client engagement in retail.
Responsibilities
- Active customer support in retail
- Proactive client engagement via phone and Microsoft Teams
- In-store consulting and advisory for customers
- Making customer interactions a memorable experience
Requirements
- Experience in customer-facing roles
- Strong communication skills and the ability to think on your feet
- Interest in archery or willingness to immerse yourself in the sport
- Ability to work independently and strong organizational skills
- Enjoyment of direct customer contact
Benefits
- Monthly value voucher for premium products
- Exclusive discounts with well-known brands
- Flexible, trust-based working hours
- Permanent (open-ended) employment contracts
- Up to 30 days of vacation
- Monthly coaching sessions with the team lead
- Regular team and company events
- Access to a global network through membership in EO (Entrepreneurs' Organization)
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Technical Success Manager II at TomTom delivering technical support for automotive solutions. Collaborating with teams to enhance customer experience in a cross - functional role.
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