About the role

  • Customer Success Manager engaging clients for Bearpaw's archery products in a hybrid role. Responsibilities include active customer support and pro-active client engagement in retail.

Responsibilities

  • Active customer support in retail
  • Proactive client engagement via phone and Microsoft Teams
  • In-store consulting and advisory for customers
  • Making customer interactions a memorable experience

Requirements

  • Experience in customer-facing roles
  • Strong communication skills and the ability to think on your feet
  • Interest in archery or willingness to immerse yourself in the sport
  • Ability to work independently and strong organizational skills
  • Enjoyment of direct customer contact

Benefits

  • Monthly value voucher for premium products
  • Exclusive discounts with well-known brands
  • Flexible, trust-based working hours
  • Permanent (open-ended) employment contracts
  • Up to 30 days of vacation
  • Monthly coaching sessions with the team lead
  • Regular team and company events
  • Access to a global network through membership in EO (Entrepreneurs' Organization)

Job title

Customer Success Manager

Job type

Experience level

Mid levelSenior

Salary

€36,000 - €45,600 per year

Degree requirement

No Education Requirement

Location requirements

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