Junior Technical Engineer at Trade Nation providing technical support and troubleshooting for staff issues. Involving hands - on coordination and administration of IT infrastructure and services.
About the role
- Customer Performance Specialist at Johnson Controls managing and developing performance guarantees and conducting Measurement & Verification workshops with clients. Ensuring client satisfaction and optimal performance contract adherence.
Responsibilities
- Working with sales and clients to develop, secure, and manage new or expanded performance guarantees
- Conducting Measurement & Verification workshops with clients
- Managing M&V contract costs to ensure minimal cost variance and creating solutions to reduce shortfall amounts
- Proactively identifying new solutions sales opportunities
- Developing and maintaining positive customer relationships during project build and throughout performance guarantees
- Ensuring M&V costs are within 3% of estimated amounts
- Solving issues and keeping performance engineering manager updated
Requirements
- Bachelor's Degree in Engineering or other technical field (preferred studies included Thermodynamics, Hydronics, Psychometrics, Environmental or Facility Operating)
- 3+ years in building systems/operations or 3+ years proven track record of performance in Mechanical Systems data collection/operation & building systems or operations
- Possession of Certified Energy Manager (CEM) & Certified Measurement & Verification Professional (CMVP) certificate are mandatory
- Strong computer and analytical skills required
- Proven skills in communication (both oral and written), customer satisfaction and team building
- Requires a responsible, self-starter who can handle multiple responsibilities and can work independently
- Ability to learn and use facility management systems
- Able to travel approximately 50%
Benefits
- competitive benefits package
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