Customer Order Administrator managing customer orders for Emerson in Cluj-Napoca, ensuring timely updates and compliance with order requirements.
Responsibilities
Ensuring the on-time and complete entering of multi business unit orders in our system
Checking trade compliance issues for each order
Generating order acknowledgements
Keeping a close contact with internal customers/Sales Office to advise of any delays and problems
Keeping the Sales Office advised at all times of the status of all orders and provides correct and on time answers to all queries regarding the ongoing orders
Providing constant status updates to European Sales Offices
Conducting data management activities using the ERP system
Maintaining accurate and updated Business Systems
Managing the common mailbox and ensure all emails are actions in a timely manner
Requirements
University degree
Experience in a customer service or similar role
Proficiency in English language (verbal and written)
Good knowledge of Microsoft Office applications (Excel, Word and PowerPoint)
Benefits
We foster an environment that encourages innovation, collaboration, and diverse perspectives
Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive
Whether through mentorship, training, or leadership opportunities, we invest in your success
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