Marketing Pursuit Manager at STV focusing on project management proposals across diverse markets. Leading teams and collaborating to optimize project submissions with strategic client insights.
About the role
- Experienced Salesforce CRM Architect & Multidisciplinary Leader optimizing Salesforce implementation and managing cross-functional programs at Zoox, a robotics company.
Responsibilities
- Design Scalable Salesforce Solutions: Lead the design and implementation of advanced Salesforce solutions like Marketing Automation, CDP, Service Cloud, etc that scale with the growth of our ride-hailing robotics company, ensuring alignment with our long-term business strategy.
- Manage Complex Integrations: Oversee complex integrations between Salesforce and other key business systems, ride-hailing platforms, and external third-party services.
- Set Development Standards: Establish and enforce coding standards, best practices, and development guidelines across Salesforce projects to ensure high-quality and efficient execution.
- Cross-Functional Program Leadership: Lead and manage large, multidisciplinary programs that span beyond Salesforce, working with teams in product development, engineering, operations, and customer experience to drive business transformation.
- Optimize Platform & Business Performance: Continuously monitor and enhance Salesforce performance while also identifying opportunities to optimize processes and systems across the organization.
- Ensure Security & Compliance: Ensure that Salesforce and other integrated systems meet security, compliance, and data governance standards, particularly in an industry dealing with autonomous vehicles and sensitive data.
- Scale Operational Excellence: Lead initiatives aimed at scaling operations effectively, introducing automation and process improvements across various departments to support the growth of the company.
- Champion Innovation & Transformation: Stay ahead of industry trends in both Salesforce and autonomous technology, bringing forward-thinking solutions to the organization and driving transformative change.
Requirements
- Extensive experience (8+ years) in Salesforce architecture and program management, with a proven track record of leading large-scale implementations and complex cross-functional initiatives both within and outside of Salesforce.
- Greenfield Implementation Expertise: Knowledge and experience in leading greenfield implementations, building scalable systems, processes, and integrations from the ground up in a fast-growing, dynamic environment.
- Technical Expertise: Strong proficiency in Salesforce technologies (Apex, Visualforce, Lightning Components, Salesforce APIs) and a deep understanding of CRM processes, including Sales, Marketing, and Service environments.
- Cross-Disciplinary Program Management: Proven ability to lead large-scale, complex programs beyond Salesforce, with experience in managing teams across diverse disciplines (e.g., product development, engineering, operations).
- Integration & Automation Skills: Expertise in integrating Salesforce with other business systems, leveraging iPaaS tools, and implementing automation solutions to improve efficiency across departments.
- Strategic Vision & Business Acumen: Ability to think strategically, balancing technical execution with business outcomes, and capable of driving cross-functional collaboration to achieve company goals.
- Clear Communicator: Strong interpersonal skills with the ability to communicate technical concepts to non-technical stakeholders, ensuring alignment across the business.
- Certifications: Salesforce Architect certifications (e.g., Certified Technical Architect, Application Architect) are highly desirable. Additional certifications or experience in program management (e.g., PMP, Agile) are a plus.
- Adaptability & Growth Mindset: A proactive leader who thrives in a fast-paced, innovative environment and is comfortable navigating the challenges of scaling a robotics-driven, autonomous ride-hailing business.
Benefits
- Paid time off (e.g. sick leave, vacation, bereavement)
- Unpaid time off
- Zoox Stock Appreciation Rights
- Amazon RSUs
- Health insurance
- Long-term care insurance
- Long-term and short-term disability insurance
- Life insurance
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Senior Enterprise Architect defining AI Architecture Strategy at Lloyds Banking Group. Leading AI initiatives to enhance customer experience and operational excellence while ensuring compliance.
Help Desk Support I providing technical support to users on LAN/WAN and Cloud environments. Responsibilities include issue resolution, user training, and IT operational tasks.
Manager overseeing complex liability claims at a property and casualty insurance company. Leading a team of claim professionals and developing strategies for high severity cases.
Public Benefit Specialist interviewing patients for Medicaid and Financial Assistance eligibility. Responsible for application processing and ensuring timely billing adjustments while maintaining patient communications.
Public Benefit Specialist assisting uninsured patients in eligibility for financial assistance programs. Interviews patients, manages applications, and collaborates with healthcare providers and Medicaid caseworkers.
Leading process optimization and strategy in claims operations for AAA. Focused on improving efficiency and customer experience through cross - functional collaboration.
Information Architect responsible for shaping data governance and information models at BT Group. Collaborating across teams to deliver trusted data products with a focus on AI - driven initiatives.
IT Support Specialist providing technical support for e - forms and customer inquiries at DATAGROUP. Engaging language skills and technical knowledge required.
IT Support Specialist assisting customers with e - form issues and managing tickets in the service portal. Providing IT support and administration for customer inquiries in a proactive manner.