Creative Solutioning Manager at Mastercard creating innovative marketing solutions for clients. Leading project briefs and driving collaboration across teams for impactful results.
Responsibilities
Lead the scoping of project briefs from Marketing Services and other internal stakeholders, defining deliverables, timelines, and costings to ensure alignment and prevent third-party cost exposure.
Act as a core partner with Marketing Services and Sales, bridging among other internal teams and clients when required, ensuring alignment and smooth project setup from the outset.
In tandem with Creative Strategists: review, analyze and present clear and strategic recommendations to deliver result-driven marketing solutions powered by creatives.
Support ACD’s entry into new markets by shaping engagement strategies, monitoring early project execution, and embedding ACD as a trusted partner in these regions.
Prepare and deliver monthly stakeholder reports that combine quantitative metrics with qualitative updates (e.g., case studies, internal initiatives) to showcase ACD’s impact and progress.
Support ACD EEMEA Leadership on strategic initiatives such as internal enablement, awareness campaigns, and process improvements that elevate ACD’s integration within Mastercard
Support EMEA Creative Solutioning Lead in driving the overall growth, positioning, and adoption of ACD services across the region.
Requirements
Customer-Centric Approach: Skilled at understanding customer needs and translating them into actionable creative scopes, ensuring alignment between ACD’s services and customer expectations.
Marketing Expertise: Knowledgeable in integrated marketing campaigns that drive brand awareness and customer engagement, with a focus on digital marketing campaigns.
Stakeholder Engagement: Experienced in working collaboratively with cross-functional teams, building trust and alignment.
Analytical & Insight-Driven: Adept at identifying opportunities and evaluating where creative support can add value; able to distill complex information into clear recommendations for inclusion in client scopes.
Strategic Market Mindset: Forward-looking and adaptable, with the ability to anticipate challenges in new markets, shape engagement strategies, and ensure smooth delivery of first-wave projects that establish ACD credibility.
Reporting & Storytelling: Strong ability to analyze and synthesize quantitative results and qualitative case studies into clear, compelling updates for senior stakeholders, highlighting impact and opportunities.
Process-Oriented & Improvement Focused: Skilled in synthesizing project learnings, monitoring performance, and recommending improvements that strengthen efficiency, visibility, and long-term positioning.
Collaborative Builder & Innovator: Future-focused, with a growth mindset and cross-cultural adaptability; enthusiastic about co-creating with teams across APAC and elevating ACD’s role in Mastercard’s broader ecosystem.
Language: Fluency in English and French.
Benefits
Corporate Security Responsibility
Ensure the confidentiality and integrity of the information being accessed
Report any suspected information security violation or breach
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