Hybrid Creative Solutioning Manager

Posted last week

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About the role

  • Lead the scoping of project briefs from Marketing Services and other internal stakeholders, defining deliverables, timelines, and costings to ensure alignment and prevent third-party cost exposure.
  • Act as a core partner with Marketing Services and Sales, bridging among other internal teams and clients when required, ensuring alignment and smooth project setup from the outset.
  • In tandem with Creative Strategists: review, analyze and present clear and strategic recommendations to deliver result-driven marketing solutions powered by creatives.
  • Support ACD’s entry into new markets by shaping engagement strategies, monitoring early project execution, and embedding ACD as a trusted partner in these regions.
  • Prepare and deliver monthly stakeholder reports that combine quantitative metrics with qualitative updates (e.g., case studies, internal initiatives) to showcase ACD’s impact and progress.
  • Support ACD EEMEA Leadership on strategic initiatives such as internal enablement, awareness campaigns, and process improvements that elevate ACD’s integration within Mastercard
  • Support EMEA Creative Solutioning Lead in driving the overall growth, positioning, and adoption of ACD services across the region.

Requirements

  • Customer-Centric Approach: Skilled at understanding customer needs and translating them into actionable creative scopes, ensuring alignment between ACD’s services and customer expectations.
  • Marketing Expertise: Knowledgeable in integrated marketing campaigns that drive brand awareness and customer engagement, with a focus on digital marketing campaigns.
  • Stakeholder Engagement: Experienced in working collaboratively with cross-functional teams, building trust and alignment.
  • Analytical & Insight-Driven: Adept at identifying opportunities and evaluating where creative support can add value; able to distill complex information into clear recommendations for inclusion in client scopes.
  • Strategic Market Mindset: Forward-looking and adaptable, with the ability to anticipate challenges in new markets, shape engagement strategies, and ensure smooth delivery of first-wave projects that establish ACD credibility.
  • Reporting & Storytelling: Strong ability to analyze and synthesize quantitative results and qualitative case studies into clear, compelling updates for senior stakeholders, highlighting impact and opportunities.
  • Process-Oriented & Improvement Focused: Skilled in synthesizing project learnings, monitoring performance, and recommending improvements that strengthen efficiency, visibility, and long-term positioning.
  • Collaborative Builder & Innovator: Future-focused, with a growth mindset and cross-cultural adaptability; enthusiastic about co-creating with teams across APAC and elevating ACD’s role in Mastercard’s broader ecosystem.
  • Language: Fluency in English and French.

Benefits

  • Corporate Security Responsibility
  • Ensure the confidentiality and integrity of the information being accessed
  • Report any suspected information security violation or breach

Job title

Creative Solutioning Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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