Plan and execute ConnectWise CPQ platforms from requirements to implementation and support
Gather requirements and design technical and functional specifications
Manage the product backlog and prioritize in conjunction with business and partner needs
Coordinate development efforts and collaborate with cross-functional teams
Aid partners in product navigation and find effective solutions
Provide support to the Product Management team, including researching, analyzing, and documenting findings
Coach, review, and/or delegate work to other team members as needed
Define and drive business plan, strategy, and product positioning aligned to corporate growth strategy
Proactively identify market opportunities and analyze competitive landscape and trends
Interact with customers and prospects to define market requirements and communicate needs to development team
Monitor product performance to evaluate adoption rates, user experience, and production issues
Represent ConnectWise in partner engagements, events, conferences, and other venues
Requirements
Ability to manage large projects and processes independently with limited supervision
Product Management experience with a CPQ SAS product
Recognized subject matter expert of applicable work area
Ability to situationally adapt and understand new technology/processes as per business and partner requirements
Strong communication and presentation skills (verbal and written) with the ability to effectively communicate with both technical and non-technical partners
Ability to work in rapid pace environment with multiple projects, while maintaining high quality work
Demonstrated commitment to partner and team-oriented management
Familiarity with software development, database, server/client, and similar technical concepts
Demonstrated understanding of the techniques and methods of modern product management
Must be detail-oriented and able to work on multiple priorities simultaneously
Knowledge of MSP industry
Preferred: Knowledge of Agile Methodology, software development life cycle, and Atlassian Product Suite
Bachelor's degree in related field or related business experience
5+ years relevant experience
Preferred: Experience in ConnectWise PSA application, Salesforce, NetSuite
Benefits
On-site/Hybrid/Remote depending on location.
0-10% travel may be required.
With your consent, reference checks will be conducted prior to receiving an offer.
Reasonable accommodations for individuals with disabilities.
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