NL
Nutrien Ag Solutions LASCrop Consultant
Crop Consultant developing relationships with growers to boost agricultural inputs sales. Managing customer satisfaction and developing strategies for proprietary product sales.
About the role
- Support a group of biopharmaceutical customers post-implementation for Veeva Vault Safety
- Understand customer business processes, provide guidance, and discuss Vault changes
- Apply required Vault Safety configurations and implement new features
- Work closely with customer business and IT staff to gather and clarify requirements
- Design solutions (including ones customers haven’t requested) and create solution designs
- Act as customer liaison between implementation/maintenance teams, customer stakeholders, and internal Veeva Product teams
- Guide customers in adopting Vault and industry best practices and drive change management for customers switching from on-premises to SaaS
- Collaborate with cross-functional Veeva teams and product management to communicate customer requirements and enhance delivery model
- Configure, support, and implement software solutions; contribute to aggregate/analytical reporting and SQL-based data tasks
- Travel occasionally (about 25%) to customer sites and Veeva Hyderabad site
Requirements
- 5+ years of life sciences industry experience, with the majority of time spent in the Drug Safety and Pharmacovigilance domain and experience in a consulting function
- Knowledge of Drug Safety and Pharmacovigilance processes and regulations
- Must have a decent experience writing complex SQL queries on safety data sets
- Should have worked on implementing safety systems like Aris / Argus / Emperica / Commonwealth / RxLogix / or any home-grown safety system
- Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction
- Good to have experience building aggregate and analytical reports on safety data set
- Strong English communication skills, both written and verbal
- Must have worked in an individual contributor capacity in the previous employments
- Ability to act with speed to understand business requirements, create corresponding solution designs, and willingness to “roll up your sleeves” to design and deliver Vault Safety
- Exposure to life sciences compliance and computer systems validation requirements
- Ability to travel for about ~ 25% of the project time
- Bachelor’s degree or equivalent required
- Has the right attitude and mindset to work towards customer success
- Nice to have: Proven track record supporting high impact global system implementation programs; Direct experience with Argus and/or other drug safety applications; SaaS/Cloud experience; Experience in services delivery management and/or systems implementation; Locality to major life sciences customer hub (Bangalore, IN; Hyderabad, IN)
Benefits
- Health Insurance fully covered for family, including Employee’s parents
- Work anywhere culture which allows flexible work location
- Fitness benefits fully taken care by Veeva
- 1% Charitable giving program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
NL
Nutrien Ag Solutions LASCrop Consultant
Crop Consultant with Nutrien Ag Solutions developing prospects and managing sales for agricultural inputs. Delivering customer satisfaction and developing sales strategies for proprietary products.
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