Hybrid Technical Consultant – Patient Monitoring

Posted 19 hours ago

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About the role

  • Provide technical recommendations that best suit the environment based on customer requirements
  • Support the transition from a break fix operating model to a customer solutions focused operating model
  • Drive continuous improvement of implementation methodology and service offerings
  • Actively support to implement service strategies to achieve customer loyalty
  • Actively participate as a member of the regional work team
  • Collaborate with a diverse team of internal and external resources including clinical, sales, and service partners
  • Coordinate project resources and tasks
  • Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes
  • Adhere to established training, quality, and safety requirements
  • Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment
  • Provide a technical review of system configuration to ensure viability of system performance during implementations
  • Diagnose and resolve electronic, networking, and mechanical problems
  • Approximately 70% travel across the specified geography is required

Requirements

  • 3+ years of professional working experience in the IT technologies or electronics industry
  • Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
  • Skills include network configuration and/or troubleshooting experience
  • Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment)
  • Bachelor's degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and above listed experience
  • Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation

Benefits

  • Field service incentive bonus plans
  • On-call pay
  • Company fleet/car
  • Training
  • Advancement opportunities
  • Comprehensive Philips Total Rewards benefits program
  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement

Job title

Technical Consultant – Patient Monitoring

Job type

Experience level

Mid levelSenior

Salary

$33 - $52 per hour

Degree requirement

Bachelor's Degree

Location requirements

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