Hybrid Consultant

at Public Consulting Group

• Job title: Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $66,600 - $105,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Raleigh, United States

About the role

• Consultant managing special education case management projects for Public Consulting Group in North Carolina. Leading client engagement and operational support to enhance educational initiatives.

Responsibilities

• Own delivery and performance of assigned programs/projects.
• Accountable for client satisfaction and retention.
• Serve as the primary point of contact for assigned strategic clients.
• Build and maintain strong relationships with client stakeholders through proactive communication and strategic support.
• Cultivate and sustain strong executive-level relationships through proactive communication, strategic guidance, and demonstrating deep understanding of their challenges.
• Lead client meetings and engagement activities to ensure satisfaction and product adoption.
• Monitor client usage, feedback, and support needs to proactively address risks and opportunities.
• Manage project budgets, ensuring alignment with contractual obligations and profitability targets.
• Monitor expenditures, forecast financial needs, and track budget performance across assigned accounts.
• Collaborate with finance team to manage and coordinate invoicing, budget updates, and variance resolution.
• Ensure accurate documentation and reporting of financial data for internal and client-facing stakeholders.
• Oversee contract compliance and support the development and execution of client agreements.
• Learn/Understand Federal, state, and local Special Education policies as they pertain to our education clients.
• Responsible for the coordination, implementation, execution, and completion of assigned projects ensuring consistency with company strategy, commitments, and goals.
• Proactively identify problems and provide solutions to clients.
• Develop and deliver executive-level reports and presentations that provide strategic insights, identify risks, and offer clear recommendations for improvement.
• Maintain accurate records of client interactions, decisions, and next steps.

Requirements

• Bachelor’s Degree Required, master’s degree or greater preferred.
• 5+ years of relevant work experience in the fields of Business, Sales, Education, Technology, Government, or the Consulting field
• Highly organized and skilled at prioritization
• Flexible, self-starter possessing intellectual curiosity
• Strong understanding and commitment to working in a team-oriented environment
• Ability to use sound judgment in completing tasks independently and to seek guidance when needed
• Creative problem-solving ability and willingness to develop a consultancy mindset
• Ability to manage multiple tasks or clients simultaneously in a fast-paced environment
• Ability to be decisive, consistent, transparent, and open to feedback
• Effective communication skills (presentation, facilitation, and written)
• Able to work with a diverse range of people
• Demonstrated expertise in MS Office products, particularly PowerPoint, Excel and Word.

Benefits

• medical and dental care benefits
• 401k
• PTO
• parental leave
• bereavement leave