Lead and manage change and digital adoption projects for global organizations. Collaborate with international stakeholders and ensure effective technology adoption.
Responsibilities
Manage end-to-end change/adoption projects, ensuring new tools (e.g., a chatbot) are fully integrated and used by end users.
Develop and implement change management strategies for client transformation projects.
Create and deliver communications to end users (newsletters, posters, leaflets, video scripts, training guides); graphic design skills are a plus.
Build and run gamification campaigns.
Collaborate closely with internal and external stakeholders, including UX specialists, project managers, and graphic teams, to ensure effective teamwork.
Work with international clients, particularly senior managers focused on successful tool adoption.
Requirements
Proven experience: You bring at least 3 years of relevant experience.
We also welcome project managers, marketing professionals, or UX specialists eager to pivot into change management.
Tech-curious mindset: You’re excited about leading IT projects involving modern technologies.
People-first approach: You understand that communication is a superpower, and you use it well.
Consultant attitude: You’re proactive, solution-oriented, and not afraid to ask “how” instead of waiting for instructions.
Change management knowledge: You’re familiar with change management methodologies—at least in theory. Certifications are a plus.
Fluent English: You’re confident communicating with international clients and colleagues. French or German a plus.
Benefits
yearly financial bonus
private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms
life insurance
access to NAIS benefit platform
access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform
free access to Education First languages platform
free access to TED Talks and Udemy Business materials and trainings
hybrid working model that fits your life
Job title
Senior Change Consultant, Digital Adoption, English
Senior Health & Protection Consultant providing consulting advice and maintaining Healthcare and Protection client portfolio. Join Mercer for career development in a collaborative culture.
Senior System Maintenance Consultant providing support for capital markets systems at major Japanese bank. Focus on stable operations, incident response, and enhancements across FO, MO, and Risk domains.
Principal Agile Consultant responsible for driving agile transformation with hands - on support in various client environments. Mentoring teams and shaping client engagements within a collaborative environment.
Senior Banking Consultant at ANZ helping customers with financial needs. Supporting retail banking strategy and delivering excellent customer service in Cloverdale.
Banking Consultant providing seamless banking experience for customers at ANZ branches. Engaging with customers and supporting their financial needs through collaborative teamwork and compliance adherence.
Banking Consultant providing seamless banking experience in retail banking to meet customers' financial needs and goals. Collaborate in a team to deliver high customer satisfaction and advocacy.
Management Consultant at KPMG solving public sector transformation challenges through strategic insights and innovative solutions. Collaborating with leading organisations to drive impactful growth in Aotearoa.
Consultant at KPMG providing strategic insights and innovative solutions in a dynamic consulting environment. Collaborating with teams to address complex business issues and drive growth.
Consultant Senior managing maintenance of IT solutions for Delta Technologies. Planning activities and ensuring operational readiness of solutions in a hybrid work setting.
Senior OIC Consultant building robust integrations using Oracle Integration Cloud at Aggrandize. Responsible for management and implementation of integration practices in a hybrid work model.