Business Process Senior Associate managing transactions and analysis for the Insurance Operations team. Requires data/BPO experience and basic MS office proficiency in a flexible work environment.
P3
Hybrid Consultant – Business Process Optimization, Operational Excellence
Posted 2 months ago
About the role
- Consultant optimizing business processes and managing IT-related projects in diverse technology sectors. Engaging with clients and stakeholders to drive process improvements and transformation initiatives.
Responsibilities
- Analyze, document, and optimize business processes
- Plan and manage IT-related process improvement projects
- Gather and evaluate business requirements
- Create detailed documentation
- Assess the impact of proposed changes
- Lead workshops and meetings with stakeholders
- Ensure business processes comply with internal standards
- Monitor and report on project progress
- Act as a liaison between business units and IT teams
- Promote a culture of continuous improvement
Requirements
- Bachelor’s degree in Business Administration, Information Technology, or a related discipline
- 3–5 years of professional experience in business process consulting or IT project management
- Experienced in process design, mapping, and optimization
- Successfully led or supported IT-driven process improvement or system implementation projects
- Comfortable collaborating with business and technical stakeholders
- Experience with common project management tools (e.g., Jira, MS Project, or similar)
- PMP, PRINCE2, or comparable certifications are a bonus, but not required
- Strong conflict resolution skills
- Solid English skills, German and/or Spanish is a plus.
- Willing to travel and collaborate with teams across multiple locations
Benefits
- Up to 20 days PTO
- 10 paid company holidays
- Healthcare
- Life insurance
- Dental & vision
- 401(k) matching
- Mentorship and a strong learning culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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