Consultant in Business Process Optimization focusing on IT- and software-supported automation projects. Analyzing business processes and driving improvements while collaborating with various stakeholders.
Responsibilities
Analyze, document, and optimize business processes, with a strong emphasis on IT- and software-supported automation
Plan and manage IT-related process improvement projects from conception through implementation
Gather and evaluate business requirements, define objectives, and translate them into actionable project plans
Create detailed documentation including process maps, instructions, and project timelines
Assess the impact of proposed changes and facilitate cross-functional collaboration
Lead workshops and meetings with stakeholders to align on project goals, deliverables, and timelines
Ensure business processes comply with internal standards, regulatory requirements, and strategic objectives
Monitor and report on project progress, risks, and milestones using suitable project management tools
Act as a liaison between business units and IT teams
Promote a culture of continuous improvement by identifying process inefficiencies
Requirements
Bachelor’s degree in Business Administration, Information Technology, or related discipline
3–5 years of professional experience in business process consulting or IT project management
Experienced in process design, mapping, and optimization
Led or supported IT-driven process improvement or system implementation projects
Comfortable collaborating with business and technical stakeholders
Experience with common project management tools (e.g., Jira, MS Project, or similar) is a plus
PMP, PRINCE2, or comparable certifications are a bonus, but not required
Solid English skills; German and/or Spanish is a plus
Willingness to travel
Benefits
up to 20 days PTO
10 paid company holidays
healthcare
life insurance
dental & vision
401(k) matching
mentorship
strong learning culture
Job title
Consultant – Business Process Optimization, Operational Excellence
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