Support the analysis and redesign of complex business processes across various industries and functions.
You'll map current processes, identify pain points and opportunities, and architect innovative solutions that balance operational efficiency with exceptional customer experience.
Conducting deep-dive process analysis through stakeholder interviews and workshops.
Creating detailed process maps and identifying optimisation opportunities.
Designing future-state processes that leverage digital technologies.
Defining data collection points and establishing reporting frameworks.
Developing high-level technical solution blueprints to enable process transformation.
Creating structured documentation (BRDs, process flows, specs) to align business needs with system implementation.
Own and deliver workstreams within larger transformation programmes or lead smaller, less complex projects end-to-end.
Manage timelines, deliverables, and day-to-day coordination across internal and client teams.
Facilitate working sessions to gather requirements and validate solution approaches.
Present findings, recommendations, and deliverables clearly and confidently to stakeholders.
Requirements
4-6 years of experience in digital transformation, business analysis, solution design or product management roles.
Strong analytical and problem-solving skills with the ability to break down complex tasks into actionable steps.
Experience designing business processes and writing technical specifications.
Exposure to solution architecture concepts (e.g., integration points, data flows, system capabilities). You don’t need to code, but you should be able to think like an architect.
You’re familiar with process visualisation tools (e.g., Miro, Visio) and comfortable creating mockups for designers.
Strong communication skills in both Greek and English.
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