TU
Principal Switchgear Engineer leading switchgear design and development at Turtle. Responsible for ensuring project specifications, budgeting, and compliance standards are met.
About the role
- Ensure end-to-end configuration and change management, maintaining network and service data accuracy within agreed SLAs.
- Resolve complex problems collaboratively by leveraging analytical skills and best practices in the Managed Services context.
- Plan and execute configuration changes and problem resolutions, developing Methods of Procedure (MoPs) for medium- to high-risk operations.
- Lead cross-functional collaboration with internal teams and external partners to address high-impact incidents and risks promptly.
- Translate global standardized procedures into tailored guidelines for specific customer contexts, enhancing service delivery effectiveness.
- Monitor service tickets, taking corrective actions to mitigate risks to service levels, including re-prioritizing tasks and engaging additional resources as needed.
- Provide mentorship and training to team members while acting as a team or project leader, overseeing task allocation and performance assessments.
- Foster a culture of innovation and adaptability by sharing knowledge and encouraging new ideas that align with evolving business needs
Requirements
- Bachelor’s degree in Engineering, telecommunication, or software development.
- 3-5 years directly related experience in NZ's telecomunication experience with particular focus on the aggregation network.
- Knowledge and experience with containerization and related support tools.
- Proficiency in Node.js, REST API, JavaScript UX/UI design, and MS-SQL or similar databases.
- New Zealand citizenship, residency, or work visa.
Benefits
- continuous learning opportunities
- well-being programs to support you mentally and physically
- opportunities to join and get supported by employee resource groups
- mentoring programs
- highly diverse teams with an inclusive culture where people thrive and are empowered
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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