Hybrid Complex Service Desk Analyst – Internal

Posted 3 weeks ago

Apply now

About the role

  • Providing in depth technical support via telephone or email
  • Problem solving and troubleshooting; seeking out answers to get the best resolution for our customer
  • Privileged access admin and project support
  • Liaising with internal and 3rd party resolver teams – coordinating outcomes

Requirements

  • Excellent communication and written skills
  • A positive attitude, where taking initiative is second nature to you
  • Forward-thinking problem-solving skills - you see a dead end as an opportunity to explore more options!
  • An understanding of ITIL service delivery methodology and service desk

Job title

Complex Service Desk Analyst – Internal

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job