Administrative Assistant/Community Navigator at GMHC connecting individuals to legal and social services. Conducting comprehensive screenings and maintaining accurate client records in a supportive environment.
About the role
- Manage and cultivate partnerships with community groups, organizations, and other stakeholders
- Maintain a visible presence in Western MA, including Berkshire, Franklin, Hampden and Hampshire Counties by representing the Office and Division at public events, community meetings, and stakeholder gatherings
- Identify new opportunities to collaborate with community leaders and advocacy organizations throughout the region
- Educate the public on the AGO’s services and deliver trainings on topics such as consumer protection, scam prevention, worker’s rights, landlord and tenant rights
- Plan, organize and participate in internal and external events supporting cross bureau leadership and staff
- Provide general administrative and office support to the Springfield Regional Office
Requirements
- Bachelor’s degree or equivalent experience
- Experience delivering public awareness presentations and working with diverse populations
- Ability to facilitate and lead internal and external meetings and events
- Effective verbal and written communication skills
- Self-starter with the ability to set clear goals, think strategically, and manage time effectively
- Ability to work both independently and as part of a team
- Effective event planning and project management skills
- Proficiency with Microsoft Office Suite, MailChimp, Zoom, Canva and other software preferred
- A valid Massachusetts driver’s license for frequent travel throughout Western Massachusetts and to the Boston Office on occasion.
Benefits
- hybrid model includes some remote workdays
- required to report to one of our designated office locations, either in Boston or at a regional office
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