Digital Communications Specialist at The Century Foundation managing social media and digital content strategies. Driving policy communications through effective digital storytelling and audience engagement.
LC
Hybrid Communications and Stakeholder Engagement Officer
Posted 4 months ago
About the role
- External Communications and Stakeholder Engagement Officer executing communication strategies and stakeholder programs for an organization in the clean energy sector.
Responsibilities
- The External Communications and Stakeholder Engagement Officer will work as part of a team to drive the delivery of the company’s external communications strategy through an outcomes-focused stakeholder engagement programme including strategic stakeholder management, workshops, webinars, PR, survey development, public affairs and media relations.
- The postholder will coordinate our stakeholder engagement programme, tracking meetings with our key stakeholders, and ensuring insight is collected and added to our Stakeholder Relationship Management (SRM) system.
- The postholder will work with the business to ensure the SRM system is up-to-date, accurate and user-friendly, providing support and guidance with the preparation of reports and analysis to deliver valuable insight into our stakeholder engagement programme.
- The postholder will work with the business to develop compelling communications collateral (articles, press releases, presentations, campaign materials etc) and build relationships with internal/external stakeholders to shape and influence the external reputation and raise awareness of the business.
- This role will also support the team as required for event planning and delivery, media relations and public affairs.
- The role will also require working with stakeholder liaison teams in the Department of Energy Security and Net Zero and our delivery partner organisations, Ofgem, NESO and our settlement agent, EMRS.
Requirements
- Experience of working in a communications team across a broad stakeholder landscape.
- Highly desirable – knowledge of the energy sector
- Extensive experience of Microsoft Office, CRM/SRM and online tools such as EventBrite and Slido
- Experience of using digital CMS and social media tools is desirable.
- Excellent written and verbal communication skills; able to tailor complex information into clear engaging content for different audiences
- Maturity and flexibility to thrive under changing demands and competing priorities
- Confident in dealing with senior stakeholders both internally and externally
- Exceptional attention to detail
- Business reporting and analysis
- Good interpersonal skills
- Ability and willingness to take on a wider range of tasks to support the team as necessary
Benefits
- Annual performance based bonus, up to 10%
- 25 days annual leave, plus eight bank holidays
- Up to 8% pension contribution
- Financial support and time off for study relevant to your role, plus a professional membership subscription
- Employee referral scheme (up to £1500), and colleague recognition scheme
- Family friendly policies, including enhanced maternity leave and shared parental leave
- Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service
- Three paid volunteering days a year
- Season ticket loan and cycle to work schemes
- Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers
- Employee resource groups
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