The External Communications and Stakeholder Engagement Officer will work as part of a team to drive the delivery of the company’s external communications strategy through an outcomes-focused stakeholder engagement programme including strategic stakeholder management, workshops, webinars, PR, survey development, public affairs and media relations.
The postholder will coordinate our stakeholder engagement programme, tracking meetings with our key stakeholders, and ensuring insight is collected and added to our Stakeholder Relationship Management (SRM) system.
The postholder will work with the business to ensure the SRM system is up-to-date, accurate and user-friendly, providing support and guidance with the preparation of reports and analysis to deliver valuable insight into our stakeholder engagement programme.
The postholder will work with the business to develop compelling communications collateral (articles, press releases, presentations, campaign materials etc) and build relationships with internal/external stakeholders to shape and influence the external reputation and raise awareness of the business.
This role will also support the team as required for event planning and delivery, media relations and public affairs.
The role will also require working with stakeholder liaison teams in the Department of Energy Security and Net Zero and our delivery partner organisations, Ofgem, NESO and our settlement agent, EMRS.
Requirements
Experience of working in a communications team across a broad stakeholder landscape.
Highly desirable – knowledge of the energy sector
Extensive experience of Microsoft Office, CRM/SRM and online tools such as EventBrite and Slido
Experience of using digital CMS and social media tools is desirable.
Excellent written and verbal communication skills; able to tailor complex information into clear engaging content for different audiences
Maturity and flexibility to thrive under changing demands and competing priorities
Confident in dealing with senior stakeholders both internally and externally
Exceptional attention to detail
Business reporting and analysis
Good interpersonal skills
Ability and willingness to take on a wider range of tasks to support the team as necessary
Benefits
Annual performance based bonus, up to 10%
25 days annual leave, plus eight bank holidays
Up to 8% pension contribution
Financial support and time off for study relevant to your role, plus a professional membership subscription
Employee referral scheme (up to £1500), and colleague recognition scheme
Family friendly policies, including enhanced maternity leave and shared parental leave
Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service
Three paid volunteering days a year
Season ticket loan and cycle to work schemes
Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers
Head of Brand and Communications managing narrative and strategy for venture capital firm. Driving engagement and storytelling across various channels while leading external communication efforts.
Internal Communications Manager shaping internal communication strategy and employee engagement at Law Business Research during a merger. Leading initiatives to ensure informed and connected employees.
Analista de Comunicação Corporativa at Dafiti, focusing on communication strategy and internal engagement activities. Managing content production and visual communication as part of a dynamic team.
Transformation Communications Manager supporting strategic communications and engagement initiatives in healthcare distribution. Collaborating with stakeholders to drive a consistent Transformation narrative and implementation plans.
Scientific Director overseeing medical communication and publication planning in Immunology at Sanofi. Collaborating with teams and external authors while managing a skilled group of professionals.
Multimedia Specialist at West Virginia University creating print and digital designs. Collaborating on projects that enhance student engagement and elevate the College’s brand standards.
Communications Coordinator creating written, graphic, and video materials for Georgia Electric Membership Corporation. Passionate about exceptional customer service to electric cooperatives.
Donor Communications Strategist at Dayton Children's leading donor communications and stewardship initiatives. Developing strategies to enhance philanthropy and deepen audience engagement while collaborating within teams.
Senior scientific expert responsible for high - quality scientific publications at Insulet. Leading scientific communications projects within diabetes technologies and collaborating with cross - functional teams.
Strategic Communications Business Partner responsible for leading communication strategies at Gloucestershire County Council. Collaborating with stakeholders to craft impactful messages and drive engagement.