Product Communications Manager at Fiserv crafting impactful communications supporting product launches and operational changes. Collaborating with teams to translate complex information into actionable content.
Responsibilities
Develop and deliver internal and external communications for product and process updates.
Partner with cross-functional teams to create FAQs, release notes, and enablement materials.
Simplify complex concepts for diverse audiences, from engineers to end users.
Drive change management communications to support product and operational transitions.
Produce internal briefs, executive updates, and stakeholder-ready content.
Build scalable communication templates, workflows, and documentation libraries.
Maintain internal portals and knowledge bases with up-to-date product information.
Ensure content quality, consistency, and alignment across all communication channels.
Requirements
Bachelor’s degree in communications, Marketing, English, or related field.
5 years in product communications, marketing, or operations—ideally in tech or financial services.
Experience with content tools like Confluence, SharePoint, PowerPoint, or Canva.
Benefits
Fuel Your Life program to support physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points used for rewards.
Eight Employee Resource Groups to foster a collaborative culture.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Medical, dental, vision, life, and disability insurance options available day one.
Director of Communications at Johnson & Johnson managing communications strategy in the healthcare sector. Collaborating with global teams to drive organizational priorities and achieve commercial goals.
Director of Communications for Johnson & Johnson managing global platform leadership communications. Serving as counselor to leadership while driving strategy alignment and commercial goals.
Chargé de Communication Digitale for Dans nos Cœurs, a major player in the funeral sector. Engaging with digital communication and marketing strategies in a supportive team environment.
Chargé de Communication Digitale pour le secteur funéraire en alternance à Clermont - Ferrand. Participer à la création de supports, animation des réseaux sociaux et rédaction SEO.
National communications and influence manager for Moët Hennessy in Canada. Responsible for public relations strategies and media presence for luxury brands.
External Communications Specialist at Advocate Health developing communications strategies and executing campaigns. Collaborating with leadership to enhance public perception through storytelling and media strategies.
Associate or Senior Editor at Nature Communications, specializing in human behaviour research and editorial decision - making. Engaging with the global scientific community to oversee and commission research articles.
Junior Internal Communication Analyst at Alares Internet managing internal communication campaigns and team collaboration activities. Contributing to a productive work environment in a dynamic HR team.
Marketing Communications Manager at Finora Bank developing marketing and communications strategies to accelerate growth in micro and small enterprises. Engaging stakeholders and managing digital marketing efforts in a fast - growing environment.
Principal Consultant leading complex client projects for ICT growth at Frost & Sullivan. Mentoring junior consultants while ensuring high - quality deliverables across engagements.