Hybrid Commercial Support Analyst – Junior

at BMG

• Job title: Commercial Support Analyst – Junior
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Junior Commercial Support Analyst assisting commercial teams in operational errors and data analysis for Bmg. Collaborating to improve service delivery and communication within the company.

Responsibilities

• Work directly with the commercial team, providing support for opening and tracking tickets related to system errors.
• Consolidate information about operational failures and follow up on resolution with the responsible areas.
• Perform commercial data analysis to identify improvement opportunities and support sales strategies.
• Prepare presentations and reports to assist commercial teams in decision-making.
• Maintain clear and efficient communication with different areas of the company, ensuring alignment and speed in problem resolution.
• Organize and document processes and service workflows, contributing to continuous operational improvement.

Requirements

• Bachelor's degree completed, preferably in Business Administration, Engineering, Economics, Information Systems or related fields.
• Proficiency in Microsoft Office, especially Excel (pivot tables, formulas) and PowerPoint (executive presentations).
• Strong interpersonal communication skills, with the ability to handle conflicts and work collaboratively.
• Organized, proactive profile with strong attention to detail.
• Availability to work in a hybrid model, being in São Paulo twice a week.

Benefits

• Company-paid health plan (no monthly fee) + telemedicine;
• Company-paid dental plan (no monthly fee);
• Meal and food vouchers;
• Life insurance;
• Funeral assistance;
• Private pension plan;
• PPR - Profit Sharing Program (performance-based bonus);
• Único Skill (free education benefit);
• Bike parking and locker rooms;
• Childcare assistance;
• Internet allowance;
• Wellness programs;
• On-site clinic;
• Pregnancy support program;
• Extended maternity and paternity leave;
• Copay exemption for pregnant employees and babies up to 1 year old;
• Personalized baby kit;
• Dr. BMG – telepsychology, telemedicine, nutritionist, nurse and physical educator services, extended to dependents;
• PAP - advisory program for financial, legal and psychological support;
• Gympass/Wellhub - discounted gym memberships;
• Pharmacy partnership/discounts;
• Fresh fruit every day;
• Birthday day off;
• Flexible dress code;
• Hybrid work model.