Commercial Marketing Manager leading T-Mobile's broadband digital sales experiences across various channels. Driving performance and optimizing customer journeys for growth in broadband activations.
Responsibilities
Own the digital roadmap for broadband channels (Web, T-Life, Affiliates)
Lead digital-first sales experiences and continuously optimize performance in partnership with Postpaid and Prepaid Channel Managers
Collaborate across teams — Enablement, BI, and Product — to launch new digital capabilities and system enhancements
Track and optimize KPIs including traffic, CPL, CPGA, attach, and conversion to improve funnel performance
Bridge digital and retail, ensuring an integrated, customer-first experience across all sales touchpoints
Drive go-to-market readiness for new offers, promotions, and digital capabilities
Requirements
4+ years of experience in digital sales, channel management, or eCommerce performance roles
Hands-on experience with Adobe Analytics, Tableau, and Power BI
Strong understanding of conversion funnels and customer journey optimization
Excellent communication and stakeholder management skills
Benefits
medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
access to commuter and transit programs
Job title
Commercial Marketing Manager – Digital Channel, Fiber
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