Managing General Insurance complaints and external disputes for QBE’s External Dispute Resolution team. Ensuring fair outcomes while engaging with AFCA and internal stakeholders.
About the role
- Commercial Insurance Associate building and maintaining relationships with clients in Malta's insurance market. Engaging with businesses to assess their insurance needs and provide tailored solutions.
Responsibilities
- building and maintaining good business relationships with clients
- gathering information and assessing their insurance needs
- presenting solutions to help customers make purchasing decisions according to their needs
- ensuring customers understand the terms of cover
- preparing the insurance documentation
Requirements
- excellent written and verbal skills to communicate with customers
- highly motivated with a natural flair for sales
- IT proficiency with a working knowledge of Microsoft Windows, Word and Excel
- an advanced level of education
- experience in an insurance setting or a customer care related discipline would be considered an asset
Benefits
- reduced summer hours
- sponsorships for professional qualifications and training
- health insurance
- staff discounts
- hybrid work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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