Hybrid COE & Pre-Sales Specialist

Posted 2 months ago

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Responsibilities

  • Serve as strategic solution architects – combining platform mastery with an ability to design, position, and deliver differentiated Salesforce solutions.
  • Lead end-to-end Salesforce solution architecture across key domains such as Agentforce, Data Cloud, Service Cloud, and Lead-to-Cash processes.
  • Translate client business challenges into scalable Salesforce-based solutions with measurable business outcomes.
  • Architect and validate complex enterprise-level designs across Salesforce ecosystem components (Sales, Service, Experience, Data Cloud, CPQ, Mulesoft, etc.).
  • Partner with sales and delivery teams to drive RFP responses, client demos, solution workshops, and estimations.
  • Craft high-impact solution narratives, business cases, and value propositions aligned to client priorities.
  • Mentor teams and enable capability development across pre-sales and delivery units.

Requirements

  • 12+ years of overall Salesforce experience, with 3–5 years in pre-sales, solution architecture, or client-facing consulting roles.
  • Role 1: Salesforce Agentforce, Data Cloud, Einstein 1, and Omni-channel architecture.
  • Role 2: Salesforce Platform, Service Cloud, and AppExchange integrations.
  • Role 3: Lead-to-Cash processes, CPQ, Billing, Revenue Cloud, and order management.
  • Certifications: Salesforce Certified Application/Technical Architect preferred; additional domain-specific certifications a plus.

Benefits

  • Strong business consulting and storytelling ability to translate tech into value.
  • Experience in developing proposals, cost models, and value realization frameworks.
  • Ability to work across geographies and collaborate with sales, delivery, and engineering teams.

Job title

COE & Pre-Sales Specialist

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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