Senior Presales Specialist driving deal strategies and engage with customers in a B2B software context. Mentoring team members and developing reusable presales frameworks while collaborating with Product and Go - to - Market stakeholders.
About the role
- AVP leading Retail Sales Enablement for North America, focusing on strategy and delivery across multiple platforms at Manulife. Collaborating with various departments to enhance sales teams' efficiency.
Responsibilities
- Lead Retail Sales Enablement for North America
- Own the strategy and delivery of tools, platforms, and adoption programs
- Partner with Sales, Marketing, Technology, Data/Analytics, and Compliance
- Set the North America Retail Enablement roadmap
- Own CRM outcomes (Salesforce), including platform improvements and workflow simplification
- Lead enablement launches and changes end-to-end
- Run the operating model for key tools
- Build and track adoption and impact metrics
- Partner with Marketing to improve lead management and advisor engagement workflows
- Advance the AI enablement agenda
- Lead and develop a high-performing enablement team
Requirements
- 8+ years in sales enablement, revenue enablement, sales operations, CRM/product ownership, or sales technology leadership (financial services preferred)
- Proven ability to drive adoption and change management for field sales teams
- Experience managing vendors/platforms and setting governance, standards, and ways of working
- Strong cross-functional leadership: align Sales, Marketing, Technology, Analytics, and Risk
- Comfortable with innovation and experimentation
- Clear, concise communicator with strong executive presence and stakeholder management skills
- Ability to thrive in a fast-paced, dynamic environment and with evolving needs
- Team player with a winning attitude.
Benefits
- health, dental, mental health, vision insurance
- short- and long-term disability coverage
- life and AD&D insurance coverage
- adoption/surrogacy benefits
- wellness benefits
- employee/family assistance plans
- customizable retirement savings plans
- pension plan
- global share ownership plan with employer matching contributions
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
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