Build strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practices.
Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients.
Expand your network and credibility within the diabetes community by actively participating in local events and initiatives that position you as a leader in diabetes care.
Own Patient Training
Schedule and deliver personalized training to patients on the proper use and care of Insulet products, ensuring they feel confident and informed about their treatment.
Assess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the device.
Provide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long-term device usage.
Collaborate with healthcare providers to ensure training aligns with clinical treatment plans, fostering seamless integration of the device into the patient’s care routine.
Empower patients to manage their condition effectively by explaining device features, functionality, and best practices for optimal results in everyday use.
Oversee Clinical Education
Evaluate and recommend Certified Pod Trainers (CPTs) who wish to become consultant CPTs for Insulet.
Oversee CPTs by providing timely product updates and being a clinical resource.
Leverage multiple data sources to inform education strategy and individual/team actions.
Maintain and update data systems, such as Salesforce, to capture training metrics.
Requirements
Associates degree
2+ years of related experience
Valid driver’s license
Professional, up-to-date credentials and/or certifications (Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN), PharmD, or other clinical credentials and/or certifications; state licensure (as required per state)
Must reside within the geographic area of the assigned area.
This position requires regular business travel, mostly by car within a set geographic region. Overnight travel and amount of air travel varies by territory, may be as much as 2 – 5 overnights per month.
Ability to lift, carry and transport up to 30 lbs., professional sales samples and literature.
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