Leiter Hörakustikfachgeschäft responsible for leading the Hörakustik team and consulting with customers. Ensuring administrative and economic responsibilities while enhancing customer service in a family business.
About the role
- Clinical Services Manager driving diabetes care at Insulet Corporation. Establishing clinical partnerships and training patients on the use of innovative diabetes management products.
Responsibilities
- Establish Clinical Partnerships
- Build strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practices.
- Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients.
- Expand your network and credibility within the diabetes community by actively participating in local events and initiatives that position you as a leader in diabetes care.
- Own Patient Training
- Schedule and deliver personalized training to patients on the proper use and care of Insulet products, ensuring they feel confident and informed about their treatment.
- Assess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the device.
- Provide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long-term device usage.
- Collaborate with healthcare providers to ensure training aligns with clinical treatment plans, fostering seamless integration of the device into the patient’s care routine.
- Empower patients to manage their condition effectively by explaining device features, functionality, and best practices for optimal results in everyday use.
- Oversee Clinical Education
- Evaluate and recommend Certified Pod Trainers (CPTs) who wish to become consultant CPTs for Insulet.
- Oversee CPTs by providing timely product updates and being a clinical resource.
- Leverage multiple data sources to inform education strategy and individual/team actions.
- Maintain and update data systems, such as Salesforce, to capture training metrics.
Requirements
- Associates degree
- 2+ years of related experience
- Valid driver’s license
- Professional, up-to-date credentials and/or certifications (Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN), PharmD, or other clinical credentials and/or certifications; state licensure (as required per state)
- Must reside within the geographic area of the assigned area.
- This position requires regular business travel, mostly by car within a set geographic region. Overnight travel and amount of air travel varies by territory, may be as much as 2 – 5 overnights per month.
- Ability to lift, carry and transport up to 30 lbs., professional sales samples and literature.
Benefits
- Comprehensive benefits package
- Generous paid time-off
- Career growth opportunities
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