About the role

  • Manager of Claims leading teams in an operational setting at Blue Cross and Blue Shield of Nebraska. Responsible for employee development, performance management, and departmental budget oversight.

Responsibilities

  • Hire, develop and coach employees through the employee progression plan or career path
  • Hold 1:1s, attend and facilitate team meetings, and roll down enterprise strategies
  • Manage individual performance objectives and yearly reviews, including the Incentives program
  • Administer corrective and separation actions
  • Mediate, remove impediments, manage risks, handle escalations, and resolve issues
  • Lead strategic and tactical objectives that drive process improvements necessary to serve the enterprise
  • Maintain relationships across the organization to ensure consistency of practices and processes
  • Collaborate with Workforce Management teams
  • Manage and balance the department budget to provide appropriate staffing level to support the enterprise

Requirements

  • Bachelors Degree in a related field
  • Five (5) years of experience working with teams in an operational or strategic setting
  • Two (2) years leadership experience
  • Experience in measuring quantity and quality of team results
  • Experience in the Health Insurance Industry
  • Facilitation Training
  • Servant Leadership Training
  • Agile 101 Training
  • Crucial Conversations and Crucial Confrontations Training

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Professional development opportunities

Job title

Claims Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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