Senior Housekeeping Manager overseeing housekeeping staff and ensuring cleanliness in hotel facilities. Training employees and addressing guest concerns while managing supplies and compliance.
Responsibilities
Supervise and lead a team of housekeeping staff
Train new employees on procedures and safety protocols
Conduct regular inspections of guest rooms and public areas
Address guest requests or concerns in a timely manner
Assist in managing housekeeping supplies and inventory
Ensure adherence to health, safety, and environmental policies
Assist with administrative duties like work schedules and labor costs tracking
Requirements
Minimum of 2-3 years of experience in a housekeeping role
Strong leadership and team management skills
Excellent organizational and time-management skills
Detail-oriented with a strong commitment to cleanliness standards
Good communication skills, both verbal and written
Knowledge of cleaning products, equipment, and techniques
Ability to lift up to 25 lbs.
High school diploma or equivalent; college degree/certification in hospitality management is a plus
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