Hybrid Claims Adjuster – Crop

at QBE Insurance

• Job title: Claims Adjuster – Crop
• Job type: Full Time
• Experience level: Junior
• Salary: $53,000 - $79,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, United States

About the role

• Claims Adjuster assessing crop insurance claims through remote and field inspections. Working with customers and ensuring regulatory compliance while managing insurance policies.

Responsibilities

• Respond to crop claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations
• Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies
• Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory requirements
• Build and maintain relationships with customers by providing timely and accurate policy service, answering questions and communicating adjustment determinations
• Accurately document, process and transmit loss information in order to determine potential damages
• Support business objectives by participating in quality control tasks, audits, risk assessments and field reviews
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Requirements

• High School Diploma/GED
• 1 year relevant experience
• Must possess a valid Driver’s License
• Effective verbal and written communication skills
• Work effectively under pressure; able to comply with tight deadlines
• Collaborate with internal staff and external customers
• Use relevant information and individual judgment to comply with organizational and legal regulations
• Establish and maintain effective, trusting and respectful relationships with others
• Complete tasks attentively and thoroughly
• High attention to detail
• Work independently with little to supervision

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community