About the role

  • Oversee operations within a multi-physician office or clinical group
  • Maintain an owner-operator mindset and lead by example
  • Supervise and manage Medical Assistants (MA) and Front Office (FO) staff to promote a positive team culture
  • Ensure adherence to state and federal regulations
  • Plan and execute staff meetings
  • Manage Profit & Loss (P&L)
  • Manage front-of-house and back-office operations
  • Conduct monthly meetings with Regional Associate Operations Director (AOD), Assistant Medical Directors (AMD), and providers
  • Monitor and improve NPS Scores
  • Provide assistance with administrative duties
  • Deliver service excellence by prioritizing patient needs
  • Focus on patient outcomes and integrate Value-Based Care (VBC) principles into daily operations
  • Collaborate with clinical dyad partners

Requirements

  • Travel / Float to clinics within the Louisiana and Mississippi Markets
  • 5+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations
  • Direct leadership experience and a demonstrated ability to lead, coach, and mentor teams
  • Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations
  • Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools
  • Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff
  • Current CPR certification
  • Associates working in the State of Florida will need ACHA Level II Background clearance

Benefits

  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities

Job title

Center Administrator

Job type

Experience level

Mid levelSenior

Salary

$71,100 - $97,800 per year

Degree requirement

Bachelor's Degree

Location requirements

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