IT Systemadministrator ensuring system availability for clients at DATAGROUP in a modern IT service environment. Responsible for server infrastructure administration and technical support tasks.
About the role
- Center Administrator Float overseeing operations in senior primary care clinics in Louisiana and Mississippi. Leading team management and ensuring compliance with healthcare regulations while optimizing patient experiences.
Responsibilities
- Oversee operations within a multi-physician office or clinical group
- Maintain an owner-operator mindset and lead by example
- Supervise and manage Medical Assistants (MA) and Front Office (FO) staff to promote a positive team culture
- Ensure adherence to state and federal regulations
- Plan and execute staff meetings
- Manage Profit & Loss (P&L)
- Manage front-of-house and back-office operations
- Conduct monthly meetings with Regional Associate Operations Director (AOD), Assistant Medical Directors (AMD), and providers
- Monitor and improve NPS Scores
- Provide assistance with administrative duties
- Deliver service excellence by prioritizing patient needs
- Focus on patient outcomes and integrate Value-Based Care (VBC) principles into daily operations
- Collaborate with clinical dyad partners
Requirements
- Travel / Float to clinics within the Louisiana and Mississippi Markets
- 5+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations
- Direct leadership experience and a demonstrated ability to lead, coach, and mentor teams
- Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations
- Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools
- Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff
- Current CPR certification
- Associates working in the State of Florida will need ACHA Level II Background clearance
Benefits
- Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
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