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City of TorontoSenior Financial App Systems Analyst
Senior Financial App Systems Analyst managing the transition to SAP S4 Hana for the City of Toronto, ensuring effective system support and design implementation.
About the role
- Identify and deliver Business Solutions and requirements in line with the business demands through continuous improvement
- Ensure the solutions are practical, achievable, cost effective and meet company objectives
- Collaborate with stakeholders to elicit, document, and prioritise business requirements for system enhancements and new projects
- Analyse existing business processes to identify opportunities for improvement, automation, and optimization
- Design and document system requirements, including data models, user interfaces, workflows, and integration points
- Create and maintain comprehensive documentation, including user manuals, system specifications, and process flowcharts
- Coordinate and support the implementation of new systems and software, including data migration and user training
- Provide a key link between the business and IS for change implementation, ensuring effective communication within the business are followed
- Provide ongoing support to business users, troubleshoot system issues, and implement enhancements as needed
- Manage relationships with software vendors, including contract negotiation, service level agreements (SLAs), and performance monitoring
- Analyse data to extract meaningful insights and provide recommendations for data-driven decision-making
- Work on the automation and integration of existing and new systems
- Provide regular progress reports to management and deliver weekly RAG status updates
- Provision of expert guidance and support to the business, including training delivery
- Report to the Head of Information Systems and work with stakeholders in Ireland, the UK and the US
Requirements
- Computer Science Degree (essential)
- A minimum of 3 years’ experience in a similar role
- Familiarity with the full software implementation project lifecycle
- Extensive experience of systems analysis and implementation
- Experience of Business Intelligence and CRM applications
- Capable of prioritizing multiple projects and still meet deadlines
- Excellent organizational and communication skills
- Good interpersonal and client/stakeholder-handling skills, with the ability to manage expectations and explain technical detail
- Flexibility and ability to travel freely within the EU and between EU & UK
- Must currently be eligible to work without any restrictions in the country to which you are making an application (proof required)
- Experience of BI Tools would be an advantage
Benefits
- Performance related bonus
- 24 days annual leave (pro rata)
- Healthcare allowance beginning post probation and increasing at 2 and 5 years service
- Pension contributions through Zurich beginning post probation and increasing at 2, 5 and 8 years service
- Company sick pay scheme
- Further Education policy
- Professional Membership
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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