Hybrid Business Manager

Posted 4 weeks ago

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About the role

  • Ownership of SiteMinder Pay business prioritisation and impact, while working closely with the Product managers on future product led growth strategies.
  • Accountable for the delivery of initiatives such as the Pay’s Enterprise strategy and go-to-market strategy for new features to drive the overall commercial growth.
  • Single point of contact for support escalations for Pay product as well as day to day oversight of business operations.
  • Work closely with Product, Sales, Finance, Onboarding, CS & Marketing to solve for complex business processes and deliver smooth customer experience on Pay.

Requirements

  • Excel in a fast-paced environment, consistently meeting or exceeding project goals
  • Demonstrate a hands-on approach to problem-solving and task execution
  • Ability to drive successful Go-to-Market programs with a strong stakeholder management skill set and analytical capabilities
  • Consultative approach, ability to operate by influencing peers across functions and develop solutions or business cases to be discussed with senior and Executive leadership team
  • Strong communication skills to build rapport and trusted relationships with staff and customers
  • Experience working within an SLA and KPI driven environment, and with CRM systems
  • Proven ability to work independently while recognising when to seek guidance or escalate issues.

Benefits

  • Equity packages for you to be a part of the SiteMinder journey
  • Hybrid working model (in-office & from home)
  • Mental health and well-being initiatives
  • Generous parental (including secondary) leave policy
  • Paid birthday, study and volunteering leave every year
  • Sponsored social clubs, team events, and celebrations
  • Employee Resource Groups (ERG) to help you connect and get involved
  • Investment in your personal growth offering training for your advancement

Job title

Business Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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