Business Development Manager driving sales for audiology services at Specsavers. Engaging with customers to promote audiology products and services, meeting sales targets, and managing records.
Responsibilities
Contact existing optical customers to inform them about our audiology services and products
Answer questions about products or the company and discussing the customers needs
Ask questions to understand customer requirements and secure new business for the Audiology Domiciliary Team
Manage NHS and Private patient sales and conversions
Ensure you meet and exceed set business KPI’s and SLA’s in line with company processes, and procedures
Keep records of calls and sales and note useful information
Work collaboratively with other teams within the Domiciliary Business to encourage positive teamwork
Requirements
Proven experience in outbound telesales
Proven track record of successfully meeting sales and conversion targets over the phone
Good knowledge of sales techniques to overcome objections
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Outstanding negotiation skills with the ability to resolve issues and address complaints if required
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