Hybrid Business Development Coordinator

at Phoenix Software Limited

• Job title: Business Development Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Pocklington, United Kingdom

About the role

• Support Business Development Manager in administrative tasks and sales activities. Assist in quotes, maintain records, and coordinate with teams for business development campaigns.

Responsibilities

• Support the Business Development Manager with day-to-day administrative and sales activities.
• Assist in preparing customer quotes, pricing information, and proposal documents.
• Maintain accurate records of leads, opportunities, and renewals in CRM and internal systems.
• Help manage online procurement platforms (e.g., PSP) and ensure information is kept up to date.
• Coordinate with internal sales teams to provide information for renewals, deal registrations, and campaign follow-ups.
• Support the delivery of marketing and business development campaigns, including planning, tracking, and reporting.
• Update and maintain shared resources such as Teams channels, contact lists, and dashboards.
• Liaise with vendors and partners (e.g., Adobe) to support the smooth running of joint initiatives.
• Attend relevant training, webinars, and internal meetings to stay informed on products, promotions, and processes.
• Provide general administrative and coordination support to the wider Alliances or Business Development team as required.

Requirements

• Some experience in a sales support, business development, or administrative role.
• Strong working knowledge of Microsoft Office applications, particularly Excel, Word, and Outlook.
• Confident and professional telephone manner with the ability to communicate effectively with customers and colleagues.
• Excellent organisation and time management skills with the ability to prioritise workloads and meet deadlines.
• Able to work independently while remaining a strong and supportive member of the wider team.
• Proactive and resourceful approach — able to use initiative to solve problems and follow tasks through to completion.
• Attention to detail and accuracy in all aspects of work, particularly data handling and documentation.
• Flexible and adaptable attitude, comfortable managing a variety of tasks in a fast-paced environment.
• Genuine interest in technology and enthusiasm to develop product knowledge and commercial understanding.
• Customer-focused mindset, with a passion for providing a high level of service and supporting the sales process.