Key Account Manager managing existing and new customer relationships in the tourism sector. Implementing sales strategies in collaboration with different teams in a full - time role.
About the role
- Business Banking Account Management Leader overseeing and developing Account Managers. Drive exceptional service and client support for Business Banking Payments portfolios with a strong financial services background.
Responsibilities
- Lead, coach, and develop a team of Business Banking Account Managers, ensuring high performance, professional growth, and strong employee engagement.
- Oversee account management activities for Business Banking portfolios, ensuring consistent and proactive client support.
- Achieve portfolio growth targets.
- Analyze and report on teams performance to quantitative and qualitative goals, including attrition, retention, cross-sell and referrals to Bank Partner with Business Banking and Business Banking Payments leaders to strengthen collaboration and enhance client experience.
- Act as a key liaison between account management and senior management and senior leadership, ensuring alignment on strategy, performance, and client needs.
- Foster a culture of accountability, teamwork, and client-first service within the account management team.
- Drive process improvements, identify opportunities for efficiency, and ensure consistent execution of best practices.
- Maintain strong business banking knowledge and external awareness to support clients effectively and advise team members on deepening payments only portfolio.
Requirements
- Bachelor's degree in business, finance, or related field preferred.
- 7+ years of experience in account management, business banking, or related financial services.
- 3+ years of experience in a people leadership role, preferably in banking or financial services.
- Strong understanding of Business Banking sales process, partner engagement, and client portfolio management.
- Ability to collaborate and influence effectively at all levels, including senior leaders.
- Proven success in building and leading high-performing teams.
- Strong communication skills with an executive presence.
- Willingness and ability to travel at least 50% of the time.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Partner Manager fostering new and existing SAP partnerships at Slenderiser GmbH. Focus on building relations and coordinating offers within a collaborative culture in Düsseldorf.
Partner Manager handling SAP & software development, acquiring and nurturing partnerships for the company through various channels and professional networking.
Account Manager for Coca - Cola managing sales and customer relationships in Queens & Brooklyn, NY. Executing sales calls and maintaining product displays with a dynamic team culture.
Client support role providing advanced transaction processing and analysis for T. Rowe Price, an asset management firm. Collaborating with team members to enhance business processes and ensure client satisfaction.
Senior Key Account Manager managing client portfolios at International SOS, focusing on service excellence and client retention. Expert in B2B sales and relationship management with a multinational scope.
Sales professional developing and expanding client relationships for EHS solutions. Driving new business growth while maintaining strong stakeholder engagement in a hybrid work environment.
Senior Account Manager responsible for managing client relationships and overseeing campaign strategies at a fast - growing E - commerce agency. Driving team performance and optimizing creative content for various brands.
Government Account Manager penetrates accounts and develops relationships to achieve revenue growth in Memphis and Northern Mississippi area for Zoro, an eCommerce company.
Employee Benefits Account Manager at Acrisure, responsible for client relations and insurance advice. Combining technology with personal service in a hybrid work setting.