Oversee and improve performance, productivity, efficiency, and quality of the bookkeeping team's client work
Ensure consistent achievement of operational KPIs and deliver outstanding quality client outcomes
Inspire, motivate, and lead team to ensure operational excellence and high employee engagement
Lead, supervise, and mentor both onshore and offshore bookkeeping team members; participate in hiring, training, and performance management
Manage workflow and prioritise tasks to ensure deadlines and KPIs are consistently met
Improve and oversee bookkeeping operations including bank reconciliations, payroll, supplier payments, invoicing, and financial reporting using best practice and current technologies
Build and maintain strong client relationships; manage onboarding, regular communication, and act as the first point of escalation for client issues
Collaborate with managers and stakeholders on process improvements, service quality, and cross-functional projects
Ensure compliance with relevant legislation, internal policies, and industry standards at all times
Requirements
Role model for BlueRock’s values and culture
Team oriented and highly driven
Strong interpersonal, time management, and organisational skills
Bachelor’s Degree in Accounting or related field
3–6 years’ experience
Xero Advisor accreditation and advanced Xero knowledge
Advanced Asana knowledge
Leadership experience; experience in public accounting highly regarded
Benefits
Receive mentoring and coaching from industry leaders
An inclusive and diverse workplace culture centred on meaningful work, wellbeing and fun.
We have our very own BlueRock public holidays to give our people the day off, on us!
Free weekly lunches, awesome social events (including a social club – winery tours to museum tours), and an amazing headquarters in the CBD.
Access to 24/7 wellbeing, medical and safety support through our wellbeing partner, Sonder.
We are known for creating plenty of opportunities for growth and promotion.
We believe in work-life integration and offer a hybrid model that includes both in-office and remote work options. This approach allows our people to find the balance that works best for them, accommodating their individual needs and day-to-day flexibility whilst also recognising the value of connecting in our amazing office.
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