Student in Business Administration at Hamburg School of Business Administration gaining practical experience. Actively involved in projects and obtaining insights into EOS Group's core business.
About the role
- Bilingual Documentation Specialist in Group Benefits handling documentation and process improvements. Collaborating across teams to enhance procedural consistency and support management changes.
Responsibilities
- Create and maintain clear, user-friendly documentation for systems, processes, and products
- Support management change by updating workflows and communicating changes to stakeholders
- Collaborate with cross-functional teams to improve content and procedural consistency
- Assist with complex cases and technical inquiries, providing expert guidance when needed
Requirements
- Bilingual (French & English) is required
- 3+ years of experience in process documentation in a professional environment
- Strong writing and communication skills with exceptional attention to detail
- Proficiency in MS Office and communication tools
Benefits
- health, dental, mental health, vision insurance coverage
- short- and long-term disability insurance
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans including pension
- global share ownership plan with employer matching contributions
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal and sick days
- full range of statutory leaves of absence
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