Mystery Shopper engaging in various evaluations to enhance customer service quality in Biel, Switzerland. Collaborating with team to share insights and improvement opportunities.
Responsibilities
Durchführung von Mystery Shopping Aufträgen in verschiedenen Branchen und Märkten
Beobachtung und Bewertung des Kundenerlebnisses vor Ort
Dokumentation der Beobachtungen und Bewertungen gemäß den vorgegebenen Kriterien
Ausfüllen von Fragebögen über die durchgeführten Mystery Shopping Aufträge
Enge Zusammenarbeit mit dem Team, um Erkenntnisse und Verbesserungspotenziale zu diskutieren
Requirements
Mindestens 18 Jahre alt
PKW-Führerschein
Interesse an Marktforschung und Mystery Shopping
Kommunikationsfähigkeit und gute Beobachtungsgabe
Zuverlässigkeit und Genauigkeit bei der Durchführung von Aufgaben
Grundlegende Computerkenntnisse
Wohnort in der Schweiz
Benefits
Persönliche Unterstützung und Schulungen vor jedem Einsatz.
Flexibles Zeitmanagement: Sie entscheiden, wie viele und welche Art von Aufträgen Sie annehmen!
Sichere und zuverlässige Bezahlung auf Honorarbasis.
Ihre Meinung wird aktiv per Fragebogen eingeholt und hat Einfluss.
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