Quality Assurance Employee monitoring product quality for a century - old family business in Luckenwalde. Responsibilities include overseeing incoming goods and ensuring compliance with quality standards.
About the role
- Mystery Shopper engaging in various evaluations to enhance customer service quality in Biel, Switzerland. Collaborating with team to share insights and improvement opportunities.
Responsibilities
- Durchführung von Mystery Shopping Aufträgen in verschiedenen Branchen und Märkten
- Beobachtung und Bewertung des Kundenerlebnisses vor Ort
- Dokumentation der Beobachtungen und Bewertungen gemäß den vorgegebenen Kriterien
- Ausfüllen von Fragebögen über die durchgeführten Mystery Shopping Aufträge
- Enge Zusammenarbeit mit dem Team, um Erkenntnisse und Verbesserungspotenziale zu diskutieren
Requirements
- Mindestens 18 Jahre alt
- PKW-Führerschein
- Interesse an Marktforschung und Mystery Shopping
- Kommunikationsfähigkeit und gute Beobachtungsgabe
- Zuverlässigkeit und Genauigkeit bei der Durchführung von Aufgaben
- Grundlegende Computerkenntnisse
- Wohnort in der Schweiz
Benefits
- Persönliche Unterstützung und Schulungen vor jedem Einsatz.
- Flexibles Zeitmanagement: Sie entscheiden, wie viele und welche Art von Aufträgen Sie annehmen!
- Sichere und zuverlässige Bezahlung auf Honorarbasis.
- Ihre Meinung wird aktiv per Fragebogen eingeholt und hat Einfluss.
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