Manager, Enterprise Customer Success at Nimble, a healthtech company simplifying healthcare management. Leading a team to drive customer engagement and retention for high - priority accounts.
About the role
- Lead and manage the AWS Partner Development team ensuring alignment and collaboration to drive growth for NEXTGEN. Focus on partner development and sales revenue through strategic planning and execution.
Responsibilities
- Lead and manage the Australian Partner Development team, ensuring alignment with organisational goals and fostering a collaborative and high-performing environment.
- Provide mentorship, guidance, and support to Partner Development Managers, fostering professional growth and development within the team.
- Identify, enable, and develop NEXTGEN’s AWS channel partners, ensuring they meet strategic business objectives.
- Collaborate with cross-functional teams to execute strategic business plans for partners, including onboarding, enablement, practice development, and marketing initiatives.
- Drive partner sales revenue through regular pipeline management, opportunity registration, and business reviews with partners to monitor progress against business plans.
- Lead solutions development, APN Program attainment, continuous enablement through training and certifications, and go-to-market strategies to differentiate partners and expand their footprint.
- Achieve quarterly team sales quotas and collaborate with senior management on remediation plans when quotas are not achieved.
- Monitor and report on key performance indicators, providing insights and recommendations for continuous improvement.
- Communicate effectively with multiple stakeholders and cross-functional teams, including direct and channel marketing, solution architect teams, product management, and account management teams.
Requirements
- 3+ years of experience in partner sales and/or alliance development in the software/technology industry.
- Proven experience in leading and managing teams, with a focus on driving performance and achieving targets.
- Experience engaging and influencing senior executives, with familiarity with decision-making processes in enterprise customers.
- Demonstrated experience working and communicating with multiple stakeholders and cross-functional teams.
- Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations.
- Direct experience working with AWS consulting and/or technology partners, or previous employment at a large AWS partner.
- Understanding of AWS, cloud architecture, and infrastructure.
- Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences.
- Excellent organisational skills and attention to detail, with the ability to set clear priorities in a fast-paced, dynamic work environment.
- Inquisitive nature, with a willingness to ask questions to understand the "big picture" or grasp the details.
- Entrepreneurial mindset and self-starter attitude.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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