Hybrid Associate Support Engineer, Cloud

Posted 3 weeks ago

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About the role

  • Maintain and support end-to-end applications for the AWS Data & Analytics platform
  • Ensure appropriate prioritization and resolution of defects in accordance with agreed upon SLA
  • Ensure compliance with incident, problem and change management policies and processes
  • Provide technical documentation that includes design and operational support documentation
  • Work collaboratively with Project Teams, Operation teams and vendors to schedule implementation of changes to meet overall schedule of the project and mitigate risk of customer experience impacts due to changes
  • Monitor, identify and implement operational improvements
  • Develop an understanding of the business applications supported as well as the business direction
  • Participate in rotational on-call operational support, including after hours support

Requirements

  • Working towards a bachelor's degree in Computer Science and Engineering or equivalent experience
  • Experience with Big Data solutions preferably using Amazon Web Services or equivalent Public Cloud
  • Experience with AWS Glue, Lambda, Redshift, Sagemaker and Python/R
  • Experience using Hive, SQL, EMR and S3
  • Experience with DevOps tools
  • Experience with ETL Tools

Benefits

  • Professional development workshops
  • Student awards
  • Socials
  • Flexible work options

Job title

Associate Support Engineer, Cloud

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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