Knowledge Manager developing a robust knowledge management strategy within Pacific Life's HR teams. Collaborating with centers of excellence to optimize employee - facing and internal HR content delivery.
About the role
- Support global L&OD initiatives and coordinate learning experiences at APLL. Work within a dynamic team to administer programs and processes aligned with HR strategy.
Responsibilities
- Support the learning needs analysis for facilitating appropriate learning experience to close performance & skill gaps.
- Maintains the learning solutions for a diverse set of learners (e.g. instructor-led, videos, online courses, quick reference guides, job aids, performance support etc.)
- Facilitates pre and post-training administration for L&D, including monitoring employee/attendance data; Curate dashboard for training feedback.
- Manages the corporate LMS system.
- Support creation of learning engagement materials including but limited to visuals/artwork, including EDM and PPT templates.
- Administrate the performance management annual cycle including training the Human Resources Business Partners.
- Support the coordination on implementation of Employer Value Proposition (EVP) to attract, hire and retain talents.
Requirements
- Support the learning needs analysis for facilitating appropriate learning experience to close performance & skill gaps.
- Maintains the learning solutions for a diverse set of learners (e.g. instructor-led, videos, online courses, quick reference guides, job aids, performance support etc.)
- Facilitates pre and post-training administration for L&D, including monitoring employee/attendance data; Curate dashboard for training feedback.
- Manages the corporate LMS system.
- Support creation of learning engagement materials including but limited to visuals/artwork, including EDM and PPT templates.
- Administrate the performance management annual cycle including training the Human Resources Business Partners.
- Support the coordination on implementation of Employer Value Proposition (EVP) to attract, hire and retain talents.
Benefits
- Relevant experience in administering on-demand eLearning and performance support.
- Proficient in coordinating activities & ensuring smooth delivery of learning initiatives.
- Proficient in Microsoft Office and Google Suite.
- Ability to communicate clearly and professionally, both verbally and in writing
- Analytical, problem-solving, and decision-making skills.
- Ability to work independently in a global team across different time zones and manage one's time.
- Experience managing multiple priorities in a dynamic and fast paced environment Ability to navigate through ambiguous situations
- Excellent interpersonal skills and partnership focus. Proven ability to build relationships, trust, and rapport, as well as impact, influence and collaborate at all levels of the organization.
- Highly organized, self-motivated, and able to work independently as well as within a team with a high level of professionalism, personal integrity, and dependability.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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