Hybrid Associate Project Manager – Technical

Posted last month

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About the role

  • Provide billable project management to selected projects within the Consulting team
  • Perform data management and analysis
  • Perform monthly and quarterly revenue reconciliation
  • Provide regular and ad-hoc reporting around key performance indicators (KPIs), like backlog, submitted projects, consulting hours, regional dashboards, etc.
  • Review customer satisfaction reports and identify those failing to meet the required standards
  • Provide project administration (inbound) and project management (outbound)
  • Set up and maintain projects using the internal professional services automation tool
  • Interact with the Project Accounting team to ensure correct project setup, data validation, and revenue recognition on projects
  • Monitor consultants' time cards, signed timesheets, and project-related expense reports
  • Gather all relevant project documentation, like milestone acceptances, and ensure it's uploaded to the appropriate repository
  • Provide input for improvement and optimization of process and system efficiency; promote and train standardized processes to key teams
  • Provide service sales support; review and track service opportunities
  • Provide service contractual support like amendments and redemption forms
  • Be familiar with all systems and tools used by Red Hat Services
  • Take on additional responsibilities with customer-facing project management activities over time

Requirements

  • Familiarity with project management fundamentals; certification in Prince 2, Information Technology Infrastructure Library (ITIL), or Project Management Institute (PMI) is a plus
  • Excellent interpersonal communication, teamwork, and time management skills
  • Familiarity with contractual and financial concepts and terms
  • Understanding of professional services automation software
  • Customer service experience
  • Willingness to participate in occasional travel to customer sites across the Nordics.
  • Excellent communication skills in Danish and English

Benefits

  • Flexible work arrangements
  • Professional development opportunities

Job title

Associate Project Manager – Technical

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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