Supports the commercial loan and deposit portfolios for Relationship Managers at SouthState. Provides quality underwriting, portfolio management, and superior client service to support bank operations.
About the role
- Associate Manager Clinical Support overseeing clinical support staff at CareBridge Health. Requires experience in healthcare and remote people management skills.
Responsibilities
- Serves as a subject matter expert in the administrative and operational processes
- Assists in problem solving complex issues and cases, such as provider calls, e-services, and authorization issues
- May answers calls from providers and members and responds to phone inquiries
- Oversees out of network and chart review administrative processes
- Works to streamline processes to ensure productivity and accuracy
- Collaborates with internal departments on special projects and reporting
- Hires, trains, coaches, counsels, and evaluates performance of direct reports
Requirements
- Requires high school diploma or equivalent with experience in the healthcare field
- any combination of education and experience, which would provide an equivalent background
- BA/BS degree in human services preferred
- Experience in virtual/remote people management in a healthcare setting is highly preferred
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs (unless covered by a collective bargaining agreement)
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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